Your Data, Your Rights

jili2 Privacy Policy – Understand How Your Data Is Handled

This Privacy Policy explains exactly what personal information jili2 collects from players in the Philippines, how that information is used, who it may be shared with, and how it is kept secure. Reading this page before you register helps you make an informed decision about your data. If you have questions after reading, visit our FAQ page or review our Terms and Conditions for related platform rules.

Data Protected Philippines Players Updated 2025 No Data Selling

What We Collect & Why

The Information jili2 Gathers From You

A clear breakdown of every data category we collect, the reason we need it, and how long we keep it.

Account & Identity Data

When you register on jili2, we collect your full name, date of birth, email address, and mobile number. This information is required to create and verify your account, confirm that you meet the minimum age requirement of 18 years, and ensure that only one account is registered per person. We may also request a government-issued ID or other supporting documents during identity verification checks. This data is retained for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine regulations. Providing accurate information at registration is your responsibility and is a condition of using the platform.

Payment & Transaction Data

To process deposits and withdrawals in Philippine pesos, jili2 collects payment method details such as e-wallet account references, bank account identifiers, or other local payment channel information. We do not store full card numbers or sensitive authentication credentials on our servers. Transaction records — including amounts, timestamps, and payment method references — are retained to support account management, dispute resolution, and compliance with anti-money laundering obligations. All payment data is handled through encrypted channels and is accessible only to authorised personnel. If you have questions about a specific transaction, visit the FAQ page for guidance.

Gaming Activity Data

jili2 records your gameplay history, including the games you play, wager amounts, session durations, and outcomes. This data is used to operate the platform correctly, resolve disputes, detect unusual patterns that may indicate problem gambling, and improve the overall player experience. Gaming activity records also support our responsible gaming commitments — if patterns suggest a player may need support, our team may reach out proactively. Aggregated and anonymised gameplay data may be used for internal analytics and platform development. Individual gaming records are not shared with third parties for marketing purposes.

Technical & Device Data

When you access jili2 through a browser or mobile device, we automatically collect technical information such as your IP address, device type, operating system, browser version, and session timestamps. This data helps us maintain platform security, detect unauthorised access attempts, and optimise the mobile experience for players across the Philippines. We may also use cookies and similar technologies to remember your preferences and keep your session active. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. Technical data is not used to identify you personally beyond what is necessary for security and service delivery.

How We Use It

Why Your Data Matters to How We Operate

Every piece of data we collect has a specific, legitimate purpose — here is how it all fits together.

Running the Platform

Your account data, payment information, and gaming records are essential for delivering the core jili2 service — processing bets, crediting winnings, managing your balance, and keeping your account secure. Without this data, the platform simply cannot function. We use it only to the extent necessary to provide the service you signed up for.

Security & Compliance

Technical and identity data is used to detect fraud, prevent unauthorised account access, and comply with Philippine legal requirements including anti-money laundering rules. We may share data with regulatory authorities if required by law. These obligations exist to protect both players and the integrity of the platform, and they take priority over other data use considerations.

Player Welfare

Gaming activity data helps us identify players who may be experiencing difficulties and supports our responsible gaming programme. If we detect patterns that suggest a player needs support, we may apply account limits or reach out directly. This use of data is in your interest and is consistent with our commitment to safe, responsible entertainment for adults in the Philippines. Visit the Responsible Gaming page for more details.

Your Rights as a Player

Take Control of Your Personal Information

As a player in the Philippines, you have specific rights over the data jili2 holds about you — here is what you can do.

You have the right to request a copy of the personal data jili2 holds about you at any time. This includes your account details, transaction history, and any identity documents we have on file. To make an access request, contact our support team with your registered email address and a description of the data you wish to review. We will respond within a reasonable timeframe in accordance with applicable Philippine data protection law. There is no charge for a standard access request, though we reserve the right to apply a reasonable fee for repetitive or excessive requests.

If any personal information we hold about you is inaccurate or out of date, you have the right to request a correction. Common examples include a change of mobile number, updated address details, or a correction to a name spelling. Contact support with the relevant details and we will update your records promptly. Please note that some changes — particularly to name or date of birth — may require supporting documentation to verify the correction before it is applied. Keeping your information accurate helps ensure smooth processing of withdrawals and identity checks.

You may request the closure of your jili2 account and the deletion of your personal data at any time by contacting support. Once your account is closed and any outstanding balance is settled, we will delete or anonymise your personal data subject to any legal retention obligations — for example, transaction records that must be kept for a minimum period under Philippine anti-money laundering regulations. We will confirm the outcome of your deletion request in writing. Please be aware that once data is deleted, account recovery may not be possible, so ensure you have resolved any pending matters before submitting a deletion request.

Where jili2 processes your data based on legitimate interests — such as using aggregated gameplay data for platform analytics — you have the right to object to that processing. If you raise an objection, we will review it and either cease the processing or explain why our legitimate interests override your objection in that specific case. You cannot object to processing that is strictly necessary to deliver the service you have contracted for, such as processing your deposits or verifying your identity. For any objections or concerns about how your data is used, contact our support team directly.

Keeping It Safe

How jili2 Protects the Data You Share

jili2 uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or loss. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive information such as payment details is handled through dedicated secure channels. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their specific roles, and all staff with data access are subject to confidentiality obligations.

While we take every reasonable precaution to protect your data, no online system can guarantee absolute security. Players are strongly encouraged to use a strong, unique password for their jili2 account and to avoid sharing login credentials with anyone. If you suspect that your account has been accessed without your authorisation, contact our support team immediately and change your password without delay. For practical tips on keeping your account secure, visit the FAQ page.

jili2 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Data may be shared with trusted service providers who assist in operating the platform — such as payment processors and identity verification services — but only under strict contractual obligations that require them to protect your data and use it solely for the purpose for which it was shared. We may also disclose data to regulatory or law enforcement authorities where required by Philippine law.